Privacy Policy

Last Updated: September 13, 2026

AddisCart ("AddisCart," "we," "us," or "our") operates a multi-vendor e-commerce marketplace that enables customers to discover, purchase, and receive products from independent sellers and businesses.

This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit or use the AddisCart website, mobile application, marketplace, and related services (collectively, the "Services").

This Privacy Policy applies to buyers, sellers, visitors, account holders, and other individuals who interact with AddisCart.

By using our Services, you acknowledge the practices described in this Privacy Policy. Where required by applicable law, we will obtain consent before processing personal information for purposes that require consent.

1. Information About AddisCart

AddisCart is a multi-vendor marketplace. We provide the technology and services that allow independent sellers and businesses to list products, manage orders, and sell products to customers.

Depending on the transaction or service involved, AddisCart may act as:

Independent sellers may have their own privacy practices and may process personal information in connection with fulfilling orders, providing customer service, or complying with legal obligations. Where appropriate, we encourage customers to review the applicable seller's privacy disclosures.

2. Information We Collect

2.1 Information You Provide

We may collect personal information when you create an account, place an order, list products, contact us, subscribe to communications, or otherwise use our Services.

This may include:

Identity Information

Contact Information

Account Information

Transaction Information

Payment Information

Payment card information may be collected and processed directly by third-party payment service providers. AddisCart may not store complete payment card numbers.

Seller Information

Sellers may provide:

2.2 Mobile Phone Numbers and SMS Consent Information

If you provide a mobile phone number, we may collect and maintain:

Providing a phone number does not automatically mean that you have consented to receive promotional SMS messages.

2.3 Information Collected Automatically

When you use our Services, we may automatically collect:

2.4 Cookies and Similar Technologies

We use cookies, pixels, web beacons, software development kits, and similar technologies to:

You may manage certain cookie preferences through your browser settings or any cookie-management tools we provide. Disabling cookies may affect certain features of the Services.

2.5 Information From Other Sources

We may receive information from:

We use information received from other sources in accordance with applicable law and this Privacy Policy.

3. How We Use Personal Information

We may use personal information for the following purposes.

3.1 Operating the Marketplace

3.2 Orders, Payments, and Delivery

3.3 Seller and Buyer Management

3.4 Communications

We may use personal information to send:

3.5 SMS and Text Messaging

Where you have provided the required consent, we may use your mobile phone number to send SMS/text messages concerning:

Message frequency varies. Message and data rates may apply.

We may use SMS consent records to document consent, manage messaging preferences, process opt-out requests, maintain suppression records, and comply with applicable laws and industry requirements.

3.6 Security and Fraud Prevention

We may use personal information to:

3.7 Analytics and Improvement

We may analyze information to:

3.8 Legal and Regulatory Compliance

We may use information to comply with applicable laws, regulations, legal processes, court orders, and lawful governmental requests.

4. How We Share Personal Information

We do not sell personal information for money.

We may disclose personal information in the following circumstances.

4.1 Independent Sellers

When you purchase a product from an independent seller through AddisCart, we may share information reasonably necessary to facilitate the transaction, such as:

Sellers may use information received through AddisCart to fulfill orders, provide customer service, comply with legal obligations, and perform other permitted activities related to the transaction.

Sellers must comply with applicable law and any contractual obligations imposed by AddisCart.

4.2 Payment and Financial Service Providers

We may share information with payment processors, financial institutions, payout providers, and fraud-prevention services to facilitate:

4.3 Shipping and Delivery Providers

We may share necessary information with shipping carriers, fulfillment providers, warehouses, and delivery partners to fulfill and deliver orders.

This may include names, addresses, telephone numbers, order information, and delivery instructions.

4.4 Technology and Service Providers

We may share personal information with service providers that help us operate AddisCart, including providers for:

These providers may process personal information on our behalf and are expected to maintain appropriate confidentiality and security safeguards.

4.5 SMS and Messaging Providers

To operate our SMS program, we may share necessary information with messaging platforms, telecommunications providers, and SMS service providers.

This may include:

These providers may process information to transmit messages, manage delivery, maintain opt-out lists, prevent abuse, and support compliance.

AddisCart does not sell, rent, or share mobile phone numbers or SMS opt-in information with third parties or affiliates for their own marketing or promotional purposes.

4.6 Legal Requirements and Safety

We may disclose information where reasonably necessary to:

4.7 Business Transfers

Personal information may be transferred in connection with a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets, subject to applicable law.

4.8 With Your Consent

We may disclose personal information when you provide specific consent or direct us to share it.

5. SMS and Text Messaging Privacy

5.1 SMS Program

AddisCart may offer SMS/text messaging for order updates, delivery notifications, account communications, customer support, and promotional messages where separately authorized.

The messages you receive depend on your account activity, the services you use, and the consent you provide.

5.2 Consent

Where required, AddisCart will obtain separate consent before sending SMS messages that require consent.

SMS consent is not a condition of purchasing products, creating an account, or using AddisCart services.

5.3 Opting Out

You may opt out of AddisCart SMS messages at any time by replying STOP to an AddisCart text message.

After you send STOP, you may receive a confirmation message. We will process your opt-out request and stop sending messages covered by that opt-out, subject to applicable law and any necessary transaction-related communications.

You may also contact customer support to request assistance with your SMS preferences.

5.4 Help

For assistance with AddisCart SMS messages, reply HELP to an AddisCart text message or contact us using the information in Section 13 of this Privacy Policy.

5.5 Message Frequency and Charges

Message frequency varies depending on your account activity and the messaging services to which you have consented.

Message and data rates may apply.

Your mobile carrier may charge messaging or data fees. AddisCart does not control carrier charges.

5.6 Mobile Information and Marketing Restrictions

AddisCart does not sell or rent mobile phone numbers or SMS consent information.

We do not share mobile phone numbers or SMS opt-in information with third parties or affiliates for their own marketing or promotional purposes.

We may share this information with service providers that are necessary to operate our messaging program, deliver communications, provide customer support, maintain opt-out records, or comply with legal obligations.

6. Data Security

We maintain reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

Our safeguards may include:

No method of transmission or storage is completely secure. We cannot guarantee absolute security.

7. Data Retention

We retain personal information for as long as reasonably necessary to:

SMS consent and opt-out records may be retained as necessary to document consent, honor messaging preferences, maintain suppression records, and comply with applicable legal and industry requirements.

When information is no longer reasonably necessary, we may delete, anonymize, or securely dispose of it, subject to legal, accounting, and operational requirements.

8. Your Privacy Rights and Choices

Depending on your location and applicable law, you may have rights regarding your personal information.

These rights may include:

8.1 Access

Request information about the personal data we process about you.

8.2 Correction

Request correction of inaccurate or incomplete personal information.

8.3 Deletion

Request deletion of personal information, subject to applicable legal exceptions.

8.4 Data Portability

Request a copy of certain personal information in a portable, machine-readable format where required by law.

8.5 Opting Out of Marketing

You may unsubscribe from promotional emails using the unsubscribe instructions in the relevant message.

You may opt out of SMS messages by replying STOP to an AddisCart text message.

8.6 Opting Out of Certain Data Processing

Where applicable law provides such rights, you may request to opt out of:

8.7 Exercising Your Rights

To submit a privacy request, contact us at:

Email: privacy@addiscart.com

Please include enough information for us to understand and process your request. We may need to verify your identity before completing certain requests.

We will respond within the time required by applicable law.

Where required by applicable law, you may appeal a decision concerning your privacy request by contacting us at the same email address and identifying the decision you wish to appeal.

We will not discriminate against you for exercising privacy rights protected by applicable law.

9. State-Specific Privacy Information

9.1 Virginia Residents

If the Virginia Consumer Data Protection Act applies to AddisCart's processing of your personal information, Virginia residents may have rights to access, correct, delete, obtain a copy of certain personal data, and opt out of certain processing activities, subject to applicable law and exceptions.

Virginia residents may submit requests by contacting:

privacy@addiscart.com

Where applicable, you may appeal our decision regarding a privacy request by contacting us at the same address.

9.2 Maryland Residents

Maryland residents may have privacy rights under applicable Maryland law, including rights concerning access, correction, deletion, and certain choices regarding the processing of personal information.

To exercise applicable rights, contact:

privacy@addiscart.com

We will process requests in accordance with applicable law.

9.3 Washington, D.C. Residents

Residents of Washington, D.C. may have rights under applicable District of Columbia privacy and consumer-protection laws.

To submit a privacy request or ask about applicable rights, contact:

privacy@addiscart.com

We will process requests in accordance with applicable law.

9.4 Other U.S. Residents

Residents of other states may have additional privacy rights under applicable state or federal law. We will honor applicable rights and legal requirements.

10. Children's Privacy

AddisCart does not knowingly collect personal information from children under 13.

Our Services are intended for adults and individuals who are legally permitted to use the Services.

If you believe a child has provided personal information to us, please contact privacy@addiscart.com.

Where applicable law establishes a higher age threshold or additional requirements, we will comply with those requirements.

11. International Data Transfers

Your information may be transferred to, stored in, or processed in the United States and other countries where AddisCart or our service providers operate.

These countries may have data protection laws that differ from those in your jurisdiction.

Where required by applicable law, we will implement appropriate safeguards for international data transfers.

12. Third-Party Services and Links

Our website and application may contain links to third-party websites, applications, payment services, seller websites, shipping providers, or other services.

We are not responsible for the privacy practices, content, or security of third-party services.

We encourage you to review the privacy policies of third parties before providing personal information.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:

Website: https://www.addiscart.com

Terms & Conditions: https://www.addiscart.com/terms-and-conditions

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When we make changes, we will publish the revised policy on our website and update the "Last Updated" date.

Where required by law, we will provide additional notice or obtain consent for material changes.

Back to AddisCart